Start with a sustainability mindset
Register your business and open a business account
Create clear internal systems (emails, invoices, schedules)
Structure your day like a CEO—even if you work from home
Invest in mentorship and lifelong learning
Train your staff or team—even if it's just one person
Develop a succession plan beyond your children
Use legal structures (like trusts) to preserve ownership
Upgrade customer service to match modern expectations
Learn to scale from 500 to 5,000 customers